Please arrive a minimum of 30 minutes prior to your departure time. Our buses will leave at scheduled times. We will NOT hold or keep buses back as it will effect other guests floating experience. Additional charges will apply for late arrivals.
Cancellations must be made at least 7 days prior to your scheduled float in order to not be charged the $50 deposit. If you drop equipment, change equipment, or no call/no show the day of the float, the full amount of rental will be charged to the card on file.
Rainy Day Policy
First and foremost, do not assume that since it is raining wherever you are the morning of your float (i.e., at home in St. Louis) that it is raining at Jeff's Canoe Rentals. If you are a no show because of bad weather somewhere else and it did not rain at Jeff's Canoe Rentals, you will be charged full price of your reservation.
In the event of a rainy day, we will postpone all floats until 11:30am. No charges will apply if we call the floats off for that day.